Internet banking. Security is supposed to be crucial, right? Banks lecture us never, ever to give our passwords out to anyone, not even their staff.
So what do Egg do?
To change your password, you can't log in to their secure site and then do it online.
Nope, you have to - wait for it - call Egg, and ask their staff over the phone to change it to the new password.
No doubt their staff are sworn to secrecy but me, I'm sticking with my old password.
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