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Showing posts with label Thunderbird. Show all posts
Showing posts with label Thunderbird. Show all posts

Tuesday, 15 May 2012

Thunderbird - public holidays won't display?





In my Thunderbird email app (with Lightning for calendaring), I'd subscribed to Google's public holidays calendar for the UK. but lately, holidays no longer show up. They used to display fine, but that's stopped working.

What finally sorted the problem for me, after many unsuccessful troubleshooting attempts to try to get the Google calendar to display, was a workaround rather than solution or fix, but it's good enough for me! So here's my tip to get round this issue, step by step:

  1. download the ICS calendar file for UK public holidays (or other holidays of your choice) from Apple, and save it on your computer
  2. in Thunderbird, go to the Events and Tasks menu, and choose Import
  3. navigate to the saved ICS file and Open it
  4. choose which calendar in Thunderbird you want to import the file to, and OK it
  5. the public holidays should show up properly, hooray!

This should work with Apple ICS files for other holidays or events too. I tried Google's ICS file for that calendar first but it doesn't contain the necessary info for importing.

Apple 1, Google 0.

(Google Calendars of public holidays may display properly in later versions of Thunderbird, but I've stuck with Thunderbird 9.0 because add-ons I need aren't compatible with later versions.)

Wednesday, 17 November 2010

Thunderbird: draft message "lost", or saved in or sent from a different email account ("from" address)? - possible fix





If you use the free Thunderbird email software, you may have found that a previously-saved draft email gets saved into a different account when you edit it, ie under the wrong "From" email address (so you can't find the saved draft at first, because it's in the wrong place).

Worse still, a draft email may even get sent to recipients "from" the wrong email address.

This annoyance (and possibly embarrassment, if work email gets sent from your personal email address) happens because:

  • you've set up several different email accounts on Thunderbird, eg one for personal email, one for work email
  • you open a draft email you'd previously saved into one of your accounts
  • meanwhile you selected a different account on the left, eg clicked on the Inbox for a different account than the one for the draft you just opened, to check emails for that different account
  • later on, you go back to the opened draft email and then you edit it and save it as a draft or else you send it - and it gets saved or sent under the currently selected email address, not the original one you composed the email under!

One fix that has been suggested is to add all your identities to all your email accounts in Thunderbird (here's how, see under "How to add another identity"), but if you have lots of accounts it's a bit tedious.

In my view, the easiest solution to this problem (noted briefly on the same page as the previous link) is the following tip or trick. Below I include a step by step for non-techies.

This fix should hopefully ensure that a draft email you're editing gets re-saved or sent from the original email address you created it under, and not some random email account that happens to have been highlighted on the left when you eventually save or send the draft.

  1. In Thunderbird go to the menu Tools, select Options, then click the Advanced button (with the cogwheel) at the top.

  2. Under Advanced click the General sub-tab if it's not already on that page, then click the Config Editor button


  3. In the about:config box that comes up, type or paste (without the quotes) in the Filter box "mailnews.reply_to_self_check_all_ident".

  4. It should now look like this - it will say "false" under "Value" in the "mailnews.reply_to_self_check_all_ident" preference (if it was set to "true", you shouldn't be having this issue!)


  5. What you need to do is to set it to "true". The easiest way to do that is just to doubleclick on the * line, and check that it now reads "true":

You can now close out of that box. Hit OK if you want in the Options window, but from what I can see it seems to save even if you hit Cancel.

From now on, Thunderbird should check when you save an edited draft email or send a draft email, and hopefully save or send it under the original email address! If it still glitches, raise it with Mozilla

Thursday, 7 October 2010

Firefox / Thunderbird: forced to enter master password multiple times?





If "Please enter the master password for the Software Security Device" is driving you mad because you have to enter your master password several times whenever you launch Mozilla's free Firefox browser or Thunderbird email software, the easiest solution to the "too many master password boxes" problem (or annoyance!) is the following tip.

Simply install the StartupMaster add-on / extension for Firefox and, separately (if you use Thunderbird) also the StartupMaster extension for Thunderbird (if necessary see how to install a Thunderbird extension - you don't just click on the link unlike in Firefox).

Restart Firefox or Thunderbird (whichever you need to sort out), and thereafter you shouldn't have to enter your master password more than once for Firefox and once for Thunderbird.

Background - you may have to type the master password several times in Firefox or Thunderbird if you've set a master password (which is a good idea for security reasons) and you've also set Firefox's home page to open in tabs more than one web page with login for which you've stored passwords - or if you've set up Thunderbird for more than one email account.

You'll get one password box, which you have to fill in and OK, for each Firefox tab with saved password or each email account you've set up in Thunderbird.

You may also have to keep clicking Retry (after entering the password in every single popup box) if you didn't enter the master password very shortly after Thunderbird opened, eg you left the computer for a few minutes then came back to it.

In some earlier versions of Firefox you didn't have to tediously enter the same master password many times in this situation, but sadly you do now. Unless you get the add-on I suggested.

Tuesday, 8 June 2010

Thunderbird not responding? - possible fix





Recently my hard drive had been making strange struggling noises a lot when I was trying to use the free Mozilla Thunderbird email program, and Thunderbird would often freeze and hang, showing "Not responding".

The problem, in my case at least, was solved by closing Thunderbird, then deleting all the *.msf files in my Thunderbird Profiles folder (within both the Local Folders subfolder and the smart mailboxes subfolder) as per this fix (using this to find my profiles folder). Hope this troubleshooting pointer helps others.

Added - try deleting those files in both the Mail subfolder and the ImapMail subfolder.

Sunday, 4 April 2010

Thunderbird & Lightning - can't dismiss reminders, again?





Previously I fixed the inability to dismiss reminders in Thunderbird (the free Thunderbird email software, which with Lightning and Provider add-ons enables me to view and update my Google Calendars within Thunderbird). That time, making sure that Read Only was UNchecked and that the Cache was UNticked in the Lightning calendar properties worked.

Recently, the problem recurred. Funnily enough it only affected my own calendars, not the Google calendars which friends hadshared with me.

This time round, unticking Read-only and enabling and disabling Cache didn't work. I spent ages trying to sort it.

Here are my tips on what worked. Basic, perhaps, but it solved the problem for me. I don't know exactly which step fixed it, but I'm sharing what I did in case it helps someone else:

  1. In Thunderbird's Options for Lightning (menu Tools > Options > Lightning), choose the Alarms, sub-tab, UNtick everything in the first "When an alarm goes off" section (outlined in red below) and OK.


  2. Delete the affected Google Calendars from Thunderbird (just select the calendar in the list at the left of Calendar view and hit Delete key, or rightclick it and choose Delete, see screenshot at 7 below).
  3. Disable Provider add-on (menu Tools > Add-ons, scroll to find it and click the Disable button).


  4. Restart Thunderbird.
  5. Re-enable Provider (as 3 but click the Enable button).
  6. Restart Thunderbird.
  7. Re-add the affected Google Calendars to Thunderbird (in calendar view rightclick on the calendars, New Calendar, On the Network, choose Google Calendar and use your Google Calendar address).


  8. Re-enable alarms (as in 1, but tick those boxes now and OK).

Now, finally, my Thunderbird Google Calendar reminders can be dismissed. Hope it works for others too.

Thursday, 4 March 2010

Thunderbird: search one folder only, stop constant indexing slowing down computer





I hate the recent "upgrades" to Thunderbird email search. The search box in the toolbar now searches all my accounts by default. And, possibly because I've disabled the dreaded Gloda indexing, it's wrong, it doesn't include more recent emails in the search at all, so it's useless as well as slow. And I hate that I can't size the two halves of the search results tab, so the left half takes up way too much space. I hate the font. I hate everything about it! It's a major problem and big annoyance, to me.

So here's a tip: the workaround to get proper search back is to rightclick on the folder you want to search, then choose Search:

This enables you to search just one folder of one account e.g. the Inbox. Which is much faster than the toolbar search box, and oddly enough it does search everything properly. The two types of searches must be using different indexes, somehow.

Unfortunately I still can't figure out how to search all the folders of a single account only, i.e. the way the old Thunderbird search box used to work.

A not very satisfactory workaround is, in the new search window that comes up with the right click, to then choose another folder in the "Search for messages in" dropdown. And so on. Which mean you lose the previous search results, of course.

If anyone knows how to get Thunderbird to search all folders of just one account, please tell me. My "desperation" solution now when I need do do that is simply to login to the account in Gmail in my web browser and use the standard Gmail search there!

The big Thunderbird update before this one killed my computer by indexing everything constantly by default. To stop that, go to Tools, Options, Advanced, General, under Advanced Configuration UNtick "Enable Global Search and Indexer", and OK).

Saturday, 19 December 2009

Thunderbird 3 - do NOT upgrade! Freezes, hangs, not responding…





If you are using the free open source Mozilla Thunderbird software for email, do not, repeat not, upgrade to the latest version i.e. Thunderbird 3!

I've had terrible problems since trying yesterday to upgrade from Thunderbird 2, with Thunderbird 3 freezing, not responding, hanging, taking several seconds to respond to every click or keystroke.

Still trying to figure it out but as far as I can see, Thunderbird 3 defaults to trying to synchronise all email in all your folders from all your e-mail accounts - which is a bad idea and a half (this default is only meant to operate for newly added IMAP accounts, but in my case it's doing it for all my existing accounts).

That means that the moment you open Thunderbird 3, it tries to download all your Gmail etc. All of it. Talk about taking up computer memory and processing time.

I've tried to untick most if not all of the mail folders (menu Tools > Account Settings > Synchronisation & Storage > Advanced button, untick everything but Inbox & Sent, and even those if you want, then OK and OK again).

But even the process of unticking is proving to be a nightmare, with every untick taking 10 seconds or so to "take".

And it's still downloading the ticked emails… maybe I should have unticked them all, but there we go, I'm going to let it carry on trying to do its stuff for the rest of the day & see if it's faster after it's got everything downloaded for offline use. Even unticked folders seem to be downloading, not sure why, once I make sure the OK has taken (which is literally taking hours) I'm going to kill Thunderbird & restart it.

UPDATE: it took about 10 hours to do, as mentioned it wouldn't let me OK the UNticking of folders until it had downloaded everything. So my tip is, if you are going to upgrade to Thunderbird 3, do it just before you're going to sleep or go out for 12 hours. Other apps on my computer were usable, just not Thunderbird. Then, as soon as you can, go change the Sync & Storage settings to untick what you don't need.

Tuesday, 8 December 2009

Thunderbird: how to set order of email accounts





If you use the free open source email software Mozilla Thunderbird, which I do (e.g. for Gmail, mail via Google Apps and my college email), it isn't obvious how to get your different email accounts to show up in the order you want.

I've even added a new email account - and then found that on closing and restarting Thunderbird, the new account has vanished completely.

So here is how to change the order of email accounts in Thunderbird, and stop newly added accounts from disappearing.

How to change the account order - prefs.js

The MozillaZine site explains how to manually edit your prefs.js file which is to be found in your Thunderbird profile folder.

Make sure Thunderbird is closed before you try to edit the file, which you can do e.g. in Notepad. But before you close Thunderbird take a note of the order in which your email accounts folders appear in Thunderbird on the left e.g. college, Gmail, local folders.

As the MozillaZine thread mentions, find the 2 lines in that file which look something like this:

user_pref("mail.accountmanager.accounts", "account3,account5,account4,account2,account1,account6");
user_pref("mail.accountmanager.defaultaccount", "account3");

In the first user_pref brackets, the accounts are listed in the current order in which they appear in your Thunderbird - unfortunately it doesn't identify the accounts by name like college, Gmail, local folders etc, but from the note you took earlier, if college email appeared first then it's account3 in the example above, if work email appeared next in order then it's account5, and so on.

That's how you know which email account is given which ID number by Thunderbird.

Now that you know what stands for which email account, you can reorder the accounts the way you want just by changing the stuff in the first user_pref brackets to e.g. "account6,account3,account1,account2,account5" or whatever you prefer.

There is one thing to watch. In the second user_pref line above, you must make sure that the account listed in that line (account3 in the example above), which is the default account, is listed first in order in the first user_pref line. So if I changed it to:

"account6,account3,account1,account2,account5"

in my first user_pref line, I'd have to make sure to change the second line to match i.e. account6 (which appears first now in the first line):

user_pref("mail.accountmanager.defaultaccount", "account6");

Vanishing new email account? - user.js

Now if you have the problem of a new account that you add disappearing each time you exit Thunderbird, here's one possible solution to the problem (and believe me it's a pain to have to keep adding it back only to see it go again!).

In my case it was to do with the user.js file, which I'd created to set some preferences (how to create user.js file).

I'd edited the user.js file so one line read:

user_pref("mail.accountmanager.accounts", "account3,account5,account4,account2,account1");

But when I added a new email account account6, it kept "deleting" itself - because I'd not included it in the user.js file.

All I had to do was change the user.js file to something like this, where I'd inserted the new account6 somewhere in that list, and then it was fine:

user_pref("mail.accountmanager.accounts", "account6,account3,account5,account4,account2,account1");

Wednesday, 21 January 2009

Thunderbird reminders keep popping up, or can’t dismiss?





UPDATE: if unticking read-only and the cache as described for you doesn't work, try this alternative method if you can't dismiss Google Calendar reminders in Thunderbird and Lightning.

Here’s how to resolve two issues with the Mozilla Thunderbird e-mail / PIM software to do with Google Calendar reminders – at least, if you have the same problems I encountered and you use Thunderbird with the Lightning and Provider for Google Calendar add ons. (For those unfamiliar with Thunderbird or these extensions, they allow you to view, update and sync to your Google Calendar from within Thunderbird as well as access yourGmail.)

1. Thunderbird / Lightning calendar reminders keep popping up constantly?

The same couple of Google Calendar reminders suddenly start popping up all the time, constantly, continuously, and completely refusing to go away no many how much I clicked to try make them disappear. Drove me mad. Lots of other people have had similar problems too.

The fix? Well, I’d previously enabled the calendar’s experimental cache to try it out.

When I disabled the experimental cache, that solved the problem! It is, after all, only experimental, and in this case it shows. So sorting out this issue is quite simple. You probably know how to disable the Lightning cache if you knew how to enable it in the first place, but for those who forgot how...:

How to disable the experimental cache

  1. Go to the calendar view in Thunderbird (click the calendar icon at the bottom left, or menu Go, Calendar, or hold down Ctrl key and press/release 3).

  2. Rightclick on the name of your Google Calendar on the left and choose Properties:


  3. Untick Cache (box outlined in red below), OK, and restart, and that’s it! (personal details in the pic blanked out, obviously)


2. Thunderbird reminders won’t dismiss?

Egg on face for this one, in my case anyway.

After I fixed the continuous pop-ups issue, I found that I wasn’t able to dismiss any reminders at all, and furthermore editing calendar entries in Thunderbird just wouldn’t take. I couldn't change any calendar entries. "An error occurred when writing to calendar..", "Modification failed" and all that.

Some people seem to have resolved this issue by updating to the latest version of Provider, but it didn’t work for me.

Then I realised something – my Google Calendar had somehow been set to read-only! (I think that when I disabled the experimental cache this bit reset itself, or maybe I had accidentally ticked the “Read Only” box when I was disabling the cache).

Unchecking the “Read only” box (you get to it in the same way as you get to the cache option, see the pic in 1.3 above where I've outlined the box in blue) enabled me to dismiss reminders and edit Google calendar items again.

Background – and why use Thunderbird instead of Outlook?

I recently started using the email client Thunderbird, now at version 2.0.0.19 (by Mozilla, the organisation behind the even fabber free browser Firefox), on a Windows Vista computer.

It’s free open source software. Which is a good thing in my view.

I can access all my email accounts in one (which, yes, I know you can also do with Outlook).

The really major benefits are:

  • the IMAP support (syncing of Thunderbird “live” with my Google Mail / Gmail / Google Apps etc email, so changes I make to my email or diary schedule in Thunderbird happen near instantly in Gmail or Google Calendar), and

  • the ability to install third party extensions or add-ons, almost all free, to enhance the functionality /features – e.g. as mentioned I can view and update my Google Calendar in Thunderbird using Lightning and Provider, and it synchronizes automatically.

    (Why do I use Google Calendar? Because I can check and edit it online from anywhere that I can get to a computer with Web browser and internet connection, or indeed from mobile phone / cellphone. My Outlook diary is only available if I’m on my home desktop PC. And I can’t be bothered to carry round a hard copy paper diary with me – extra weight & all, and I’ll probably lose it somewhere!)

In the righthand sidebar of my email view, I can see my emails and a list of soon to be forthcoming calendar events from my Google Calendar, all at the same time in one window (today, tomorrow and "soon"), without having to change views – see below, again I’ve blanked out some info for privacy:

I can get proper alarms / reminders for events with Thunderbird. Alarm reminders from my Google Calendar pop up in Thunderbird in the bottom right hand corner of my screen with a nice little sound, so I can’t possibly miss them.

(Google Calendar reminders are no good to me if I use the calendar through a web browser alone, as the reminder alarm popups don’t pop up till I actually switch over to the browser, so if I’m working in another program and the browser is just in the background, I’ll miss the reminder - which kinda defeats the object! There may be a way to make reminders more prominent even when the browser isn’t the foreground application, but I’ve not had time to figure it out yet.)

Thunderbird wishlist

So to me Thunderbird is approaching the near ideal PIM – just as soon as I can get:

  1. full notes functionality, i.e:
    • the ability to attach notes to individual emails which are fully searchable
    • the ability to add stand alone notes which are searchable (tip: I use draft emails and my Drafts folder for that),and

  2. keyboard shortcuts / hotkeys for all calendar and notes functions.

(Although the ability to tag is helpful, I want full notes / comments: at the moment I use a combo of XNote for popup yellow notes attached to email, and Notary for searchable notes to emails. XNote notes aren’t searchable, Notary isn’t fully compatible with the latest version of Thunderbird, I’ve made it made compatible(ish) using the excellent MR Tech Toolkit but that causes other issues which I have to work around. I’d rather not have to, and have a comprehensive notes add on! I don’t need a tasks function, personally, as I put my todos in my calendar.)

Getting started with Thunderbird

If you've not tried Thunderbird, do consider it. Here are links on:

  1. how to get Thunderbird IMAP to work with your Google Mail / Gmail, and

  2. Google's recommended settings for Thunderbird when using it with Gmail.